Quick Setup
You can easily set up your phone system in a minute, and it's usable anywhere from any device.
Call Forwarding
Easily transfer or forward business calls to mobile or home phones when your extension is busy or unavailable.
Call Routing
Customize call routing patterns to ensure calls reach the right destination, optimizing efficiency and profitability.
Call Recording
Record your business important calls for training, compliance, or reference purposes.
Call Conferencing
Connect team members on the same voice call securely, promoting collaboration without additional costs.
Call Transferring
Transfer ongoing calls to other departments or agents, enhancing satisfaction and service quality.
Call Monitoring
Get a user-friendly dashboard to monitor calls from your staff and customers, and improve your business.
Voice Message
Allow callers to record voice messages, accessible through the dashboard or email.
Text Messaging
Send and receive text messages with your phone system for quick and direct communication.
Multiple IVR
Utilize multiple IVR systems for greetings, off-day info, special offers.
Music on Hold
Customize on-hold music to reinforce your corporate brand and engage callers for lead generation.
Unlimited Extension
You can now assign your business phone number to a team member for better call management, with unlimited extensions.
Schedule a Free Consultation for Call Center Solutions! Request a quote now!
You can request a quote or make inquiries about your call center solutions via phone, email, or live chat.
Advanced Call Center Solutions for Your Business
Effective communication is vital for business success, and a reliable telecommunication solution is essential. For exceptional service, a call center solution is a must-have. If you're in search of the best communication solution, you've found it. Get the feature-rich solution that empowers your call center with advanced telephony capabilities.
Whether you have a small, medium, or large call center, our solution is designed to scale and adapt to your specific requirements and growth aspirations. Contact us today to transform your call center operations with our top-notch solutions.
- Crystal-Clear Voice Quality
- Seamless In-Network Calling
- Multi-Call Handling Efficiency
- Real-Time Call Monitoring
- Unlimited Scalability
- Advanced Call Routing
- Enhanced Collaboration Tools
- Customizable Extensions
- Voicemail to Email Integration
- Cost-Effective Communication
Enhance Communication Efficiency with a Centralized System
Efficient communication is crucial for the growth and success of any business. That's why it's essential to streamline your organization's contact channels into a centralized system. By consolidating all your communication through a single contact number, you can simplify the process for your customers and ensure seamless connectivity with your business.
Boost Team Performance and Drive Business Growth
In order to maximize your team's productivity and ensure continuous improvement, it's crucial to leverage advanced call recording and monitoring capabilities. With our cutting-edge solution, all calls will be automatically recorded and securely stored in a cloud server, offering you with a valuable resource for analysis and optimization.
Why Choose Central Florida IT Solutions for Call Center Solutions?
Your Local Company
CFL-IT is your trusted local IT solutions Company, serving Central Florida, including Orlando, Kissimmee, and beyond.
Expert Team
A team of professionals delivers high-quality work without compromise and offers expert guidance and support to drive your business forward.
500+ Clients
Join over 500+ satisfied clients who have chosen CFL-IT for their IT needs to grow their business.
24/7 Support
Dedicated professional team is available 24/7, ensuring you get seamless support whenever you need it.
Get in Touch
the form to get a quote and amazing service.
